Return policy

Want to send something back? You can, within 30 days. Here's how it works.

30 days to change your mind

Your 30 days start the day you receive your parcel. Within those 30 days, tell us you want to return something. After that, you have 14 more days to send it.

Send the product back unused, ideally in its original packaging.

How to start a return

  1. Fill in the Start a return form. All you need is your order number.
  2. We confirm and send you the return address. Asked for a return label? It comes with it.
  3. Send the parcel and keep your proof of shipping.

What does a return cost?

You pay the shipping for your return. Would you rather use a return label from us? Say so in your return request, and we'll send you the price of a label.

When do you get your money back?

You get the price of your products back. Did you use the form and send back your whole order? Then we also refund the shipping to you, up to the price of our cheapest shipping option. Sending back only part of it? Then we don't refund the shipping.

Refused your parcel or didn't pick it up, without using the form? You still get your money back, but not the shipping there and back.

As soon as your return arrives, we refund you with the same payment method. Send your return with tracking, and you can see for yourself when it gets here.

Already applied?

Once a skin is on your device, helmet or bike, we can't sell it again. The same goes if the backing has been peeled off. You can still send it back, but we deduct that loss in value from your refund. For an applied skin, that can be the full amount.

Not sure about the color or the fit? Don't apply anything yet, and first send us a message through the contact form.

Custom work

Is it custom, cut or designed just for you? For example a decal set made to fit your bike, or a custom skin or wrap from a quote. Then you can't return it. You always get a design to approve first. We only start production once you say yes.

Wraps or installs by us

Did we apply something for you, or did you order a product together with a wrap in our studio? Then you can't return it.

Our mistake or damage

Got the wrong product, or did your parcel arrive damaged? Send us a photo through the contact form. We'll work out a solution together.

All our products come with a 2-year legal warranty.

Questions?

Send us a message through the contact form.